INTERNATIONAL DELIVERY

ANNA BLUM regularly ships to clients all over the world. Depending on your location, international delivery takes between 7 -14 working days. International Delivery will be charged $40 USD. We are happy to arrange 3-4 day express service if desired. Please contact us directly for rates and we will be happy to arrange the shipment.

Please note that for international orders, customs duties and taxes might be charged depending upon the country in which you reside. ANNA BLUM is not responsible for payment of any of these fees.

For your online order request please contact sales@annablum.com

EXCHANGE POLICY

ANNA BLUM collection items in perfect condition may be exchanged or refunded within 14 days of purchase when accompanied by the original packaging, sales receipt for the current selling price. Please note that ANNA BLUM is not responsible for any return shipping costs or duty reimbursement in the case of international purchases.

We will process your return as soon as possible but please allow up to 14 days for your refund to be processed.

We have the right to deny exchanges or refund if the item returned does not meet our return policy requirements.

PAYMENTS

ANNA BLUM accepts payments via bank wire transfers with full payment including shipping costs before delivery.  Please note that the shipment of your order will be immediately processed after receipt of the full payment. All bank fees and charges of the remitting bank need to be paid by the buyer and cannot be deducted from the purchase price.

COLOR & DESIGN VARIATION

Each ANNA BLUM collection item is individually designed and entirely handmade with the techniques of artisan craftsmanship using only the finest, carefully selected materials.

The natural variation of gemstones in terms of color, size and shape, and the stingray leather’s characteristic to take on color slightly different in each dying process turn each piece into a unique treasure. Please allow your ordered accessory to proof it’s uniqueness by showing some variations to the displayed collection items on our website.

We have made every effort to display as accurately as possible the colors of our collection that appears on this website. However, as computer monitors vary, we cannot guarantee that your monitor’s display of any color will be completely accurate.

PROTECTION OF SPECIES

ANNA BLUM cares about the protection of species and uses only those skins that are not listed under CITES, the Convention on International Trade in Endangered Species of Wild Flora and Fauna.

CARE TIP

ANNA BLUM accessories are created combining naturally luxurious, sparkling stingray leather with semi-precious stones and naturally organic-shaped pearls set in gold plated 925 sterling silver.

Try to keep your ANNA BLUM accessory away from anything wet as it can damage the delicate, exotic stingray leather. The gold plated sterling silver details may darken or tarnish with normal wear. We recommend gently wiping the precious metal surface with a polishing cloth when needed; however, excessive polishing will rub off the plating and is not recommended. Keep your cuff bracelets in its own pouch and box to prevent it from scratches.

OTHER

In case of any other questions or enquiries please don’t hesitate to contact us at info@annablum.com